Alkem Laboratories Ltd.
Alkem Laboratories is an Indian multinational pharmaceutical company that develops, manufactures, and markets generic formulations, branded generics, and active pharmaceutical ingredients across therapeutic areas such as anti-infectives, gastro-intestinal, pain management, and cardiology. It supplies products to the domestic Indian market and exports to multiple international markets through a network of manufacturing facilities and distribution partners. Revenue is primarily generated from the sale of prescription and over-the-counter medicines to hospitals, pharmacies, and healthcare providers.
- Revenue
- $1.5B
- Employees
- 21,000
- Founded
- 1973
- Headquarters
- Mumbai, India
What 6 Arbolus experts think of Alkem Laboratories Ltd.
NPS scores among respondents range from 6 to 10, with the majority (67%) of feedback in the 6–7 (neutral to mildly positive) range and the remainder at 9–10 (strongly positive). Renewal intent is explicitly positive where disclosed, especially in the high spend pilot bracket, and implied positive in long-term users. Stickiness is demonstrated by over 50% of the pool reporting usage for more than one year, while other responses indicate recent pilots or early-stage adoptions. The dominant themes are stable satisfaction, effective implementation, and readiness to renew or expand.Overall Customer Sentiment: Positive
Who reviewed Alkem Laboratories Ltd.
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
+2 over 4 months- Feb 6
- Apr 8
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 7/10 Average score from customers who will renew
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