AMLHUB

amlhub.co.nz · Auckland, New Zealand

AMLHUB is a New Zealand-based software company that provides an anti–money laundering compliance platform for reporting entities such as law firms, accountants, real estate agencies, and financial service providers. Its cloud-based system helps organizations manage customer due diligence, risk assessments, ongoing monitoring, and audit-ready recordkeeping in line with AML/CFT regulations. The company generates revenue through subscriptions and related compliance services.

  • Business Process Management
  • Workflow Automation
  • Knowledge Management & Collaboration
Revenue
$3.5M
Employees
25
Founded
2017
Headquarters
Auckland, New Zealand

What 7 Arbolus experts think of AMLHUB

NPS scores are largely positive, with majority of responses at 7–10 and one at the maximum of 10. Renewal intent is confirmed among high spend adopters, while those in early or pilot stages are more circumspect. Stickiness skews heavily to more than one year among satisfied customers, particularly in the finance and risk sectors. The main theme is sustained satisfaction among established users, with new users in pilot or offboarding phases demonstrating lower commitment.Overall Customer Sentiment: Positive

Who reviewed AMLHUB

Total customers 7 5 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 43% (3)
Not specified Director NPS 7 Will renew
Finance Leader Director NPS 9 Will renew
Legal Leader C-Suite NPS 7 Undecided

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

For people who use AMLHUB

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