APEX
APEX is a space technology company that designs, manufactures, and operates standardized satellite buses to simplify and accelerate satellite missions for commercial, government, and research customers. It offers configurable small-satellite platforms and related mission services, generating revenue through hardware sales and associated engineering and integration services.
- IoT & Edge Platforms
- Cloud Infrastructure & Hosting
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2022
- Headquarters
- Los Angeles, United States of America
What 22 Arbolus experts think of APEX
NPS distribution is skewed positive, with 47% of respondents giving an NPS of 9 or 10, and only 18% scoring 5 or below. Renewal intent is largely favorable among high spenders and long-term users, while some uncertainty persists among pilot-phase or low-spend clients (about 28% are 'Not Sure' or 'No'). Stickiness is strong, with 61% in 'More Than 1 Year' implementation, but some early-stage clients are still evaluating.Overall Customer Sentiment: Positive
Who reviewed APEX
- C-Suite 70% (15)
- Director 15% (3)
- Manager 15% (3)
Employer names and spend open once the report publishes.
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Sentiment
4 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 3
- Detractors 9
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 7
- Mar 7
- Jun 7
- Jul 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 4 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 30% 10 answers
- 33% 3 answers
- 0% 1 answer
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
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