ASUS
ASUS is a global computer hardware and electronics company that designs, manufactures, and sells PCs, laptops, motherboards, graphics cards, monitors, networking equipment, smartphones, and related peripherals to consumers, gamers, and businesses. It generates revenue through the sale of branded hardware products, components, and OEM/ODM services via retail, online, and channel partners worldwide.
- Revenue
- $19.0B
- Employees
- 17,000
- Founded
- 1989
- Headquarters
- Taipei, Taiwan
What 9 Arbolus experts think of ASUS
NPS scores are high, with three respondents at NPS 10 and none below NPS 5. 86% of respondents with renewal intent indicated a definite intent to renew. Stickiness is strongest among those with more than one year of implementation, with positive sentiment correlating to spend level and influencer roles. The pilot and less than one year segments show slightly more caution but no significant negativity.Overall Customer Sentiment: Positive
Who reviewed ASUS
- C-Suite 100% (9)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jun 8
- Dec 9
- Feb 8
- May 9
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 83% 6 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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