Asplundh Tree Expert, LLC
Asplundh Tree Expert, LLC is a utility vegetation management and infrastructure services company that provides tree pruning, line clearance, right-of-way maintenance, and related services primarily to electric utilities, municipalities, pipelines, and transportation agencies. It also offers utility infrastructure construction, traffic control, and field services that support the reliability and safety of power lines and other critical infrastructure. The company generates revenue through long-term service contracts and project-based work across North America and select international markets.
- Revenue
- $5.5B
- Employees
- 34,000
- Founded
- 1928
- Headquarters
- Willow Grove, United States of America
What 10 Arbolus experts think of Asplundh Tree Expert, LLC
NPS scores cluster in the 8–10 range for most respondents, signifying positive sentiment, with one outlier at 2 from a high-spend Influencer. Renewal intent is consistent and strong among high NPS scorers, with only one clear non-renewal connected to the low NPS response. Stickiness is strong, as most accounts have been implemented for more than one year. The key quantitative theme is strong satisfaction and retention among established customers, tempered by isolated dissatisfaction among a minority of large, influential accounts.Overall Customer Sentiment: Positive
Who reviewed Asplundh Tree Expert, LLC
- C-Suite 60% (6)
- Director 20% (2)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Jan 9
- Feb 7
- May 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
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