AutoCruitment
AutoCruitment is a patient recruitment and enrollment company that uses digital marketing, data analytics, and technology-enabled services to identify and refer qualified patients into clinical trials for pharmaceutical sponsors, CROs, and research sites. It generates revenue through project-based and ongoing service contracts for recruitment campaigns and enrollment support across multiple therapeutic areas.
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of AutoCruitment
NPS scores are strongly positive, with 62.5% of experts giving scores of 8 or higher, and only one detractor (NPS 4). The highest spenders and influencers display the strongest renewal intent (3 Yes, 1 Not Sure), while only two cases report negative or offboarding sentiment. Stickiness is high, with 75% of users reporting >1 year implementation. Core themes are longevity, reliability, and budget fit.Overall Customer Sentiment: Positive
Who reviewed AutoCruitment
- C-Suite 12% (1)
- Director 75% (6)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 5
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Jan 6
- Feb 6
- Apr 6
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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