Avanade Australia

avanade.com · Sydney, Australia

Avanade Australia is the Australian arm of Avanade, a global IT services and consulting firm jointly owned by Accenture and Microsoft, that designs, implements, and manages Microsoft-based business solutions for enterprise and public-sector clients. The company provides consulting, cloud migration, application development, data and AI, and managed services to help organizations modernize their technology stack and business processes. It generates revenue through project-based consulting engagements and ongoing managed services contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$300.0M
Employees
1,200
Founded
2000
Headquarters
Sydney, Australia

What 8 Arbolus experts think of Avanade Australia

NPS distribution is bimodal: 40% high Promoters (NPS 9-10), 40% Passives (NPS 6-8), suggesting a split between highly satisfied, high-spend Influencers and moderately satisfied Users. Renewal intent is strong among high spenders and long-term adopters, with two cases indicating 'Yes' and one 'No.' Implementation stages skew toward MoreThan1Year and Pilot, with long-term customers reporting the highest satisfaction. Key theme: large-scale digital transformation projects drive the highest sentiment, especially when strategic goals are met.Overall Customer Sentiment: Positive

Who reviewed Avanade Australia

Total customers 8 7 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (6)
  • Director 29% (2)
Product Leader C-Suite NPS 10 Will renew
Engineering Leader C-Suite NPS 6 Not renewing
Engineering Leader C-Suite NPS 8 Will renew

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+2 over 6 months
  • Jan 6
  • Apr 6
  • May 8
  • Jun 9
  • Jul 9
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 7.5/10 Average score from customers not renewing

For people who use Avanade Australia

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