AVITAS
AVITAS is a U.S.-based insurance services firm that provides medical bill review, cost containment, and related support services to insurers, third-party administrators, and self-insured employers. The company focuses on analyzing and repricing medical claims to control costs and improve the accuracy of payments. It generates revenue through service fees and contracted cost-containment programs with its payer clients.
- Insurance Software
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 1993
- Headquarters
- Houston, United States of America
What 8 Arbolus experts think of AVITAS
NPS scores vary substantially, with three users reporting high NPS (8-10) and two users indicating lower NPS (4-5). Renewal intent is mixed: one confirmed renewal, two unsure, and others not stated. The majority of users have been implemented for over 1 year, reflecting stickiness among core customers; one respondent is in offboarding. Key inferred themes are long-term satisfaction in core aviation/asset management users and ambiguity about future usage among consultants/advisors.Overall Customer Sentiment: Neutral
Who reviewed AVITAS
- C-Suite 71% (6)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 2
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Jan 7
- Feb 8
- Jun 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 10/10 Average score from customers who will renew
- 4.5/10 Average score from undecided customers
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