AVI-SPL
AVI-SPL is a global provider of audiovisual and unified communications solutions, designing, integrating, and managing collaboration and meeting room technologies for enterprises, government, and education customers. The company offers consulting, system design and integration, managed services, and support for video conferencing, digital signage, and control systems. It generates revenue through project-based integration work, recurring managed services, and technology resale partnerships with major hardware and software vendors.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $1.2B
- Employees
- 3,500
- Founded
- 1979
- Headquarters
- Tampa, United States of America
What 12 Arbolus experts think of AVI-SPL
NPS scores are predominantly high with 36% rating 9 or 10, and an overall range between 5 and 10. Renewal intent is strong among Influencers and high spend customers, though over 50% of Users are uncertain about renewal. Implementation stages show a customer base split between long-term engagements and early adoption. Main themes include high satisfaction, strong influencer buy-in, and renewal uncertainty among non-influencer Users.Overall Customer Sentiment: Positive
Who reviewed AVI-SPL
- C-Suite 67% (8)
- Director 8% (1)
- Manager 25% (3)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 4
- Detractors 4
Cumulative NPS by month
-2 over 4 months- Jan 9
- Jan 8
- Jul 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 50% 6 answers
- 0% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
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