Banco Bilbao Vizcaya Argentaria, S.A.
Banco Bilbao Vizcaya Argentaria (BBVA) is a global financial services group that provides retail, commercial, corporate, and investment banking, as well as asset management and insurance products to individuals, SMEs, and large enterprises. The bank operates primarily in Spain, Mexico, South America, Turkey, and the United States, generating revenue from interest income, fees, and commissions on its banking and financial services. BBVA also offers digital banking and technology-driven financial solutions across its markets.
- Payment Processing
- Lending & Credit Software
- Wealth & Investment Software
- Revenue
- $32.0B
- Employees
- 120,000
- Founded
- 1857
- Headquarters
- Madridanos, Spain
What 5 Arbolus experts think of Banco Bilbao Vizcaya Argentaria, S.A.
NPS distribution is strongly weighted toward Promoters—60% score a 10, 20% score a 9, and 20% score a 5. The majority of users engage with the platform for more than one year, reinforcing product stickiness. There is no renewal intent data provided, but long tenures and high NPS suggest positive sentiment overall.Overall Customer Sentiment: Positive
Who reviewed Banco Bilbao Vizcaya Argentaria, S.A.
- C-Suite 40% (2)
- Director 60% (3)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 0
- Detractors 1
Cumulative NPS by month
+0 over 4 months- May 9
- Jun 10
- Jul 10
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
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