bioMerieux
bioMérieux is a global in vitro diagnostics company that designs, manufactures, and markets diagnostic systems, reagents, and software used to detect diseases and contaminants in clinical, industrial, and food safety settings. It serves hospitals, private laboratories, pharmaceutical and food companies, and public health organizations, generating revenue through the sale of instruments, consumables, and associated services. The company focuses on microbiology, infectious disease diagnostics, and syndromic testing solutions.
- Electronic Health Records
- Revenue
- $3.8B
- Employees
- 14,000
- Founded
- 1963
- Headquarters
- France
What 17 Arbolus experts think of bioMerieux
NPS scores are predominantly in the 8–10 range, with strong outperformance by healthcare and pharma customers. Renewal intent is affirmed by all customers disclosing it, and the stickiness observed with most customers in the MoreThan1Year stage. Key themes are high satisfaction, reliability, and customer retention, punctuated by limited uncertainty among a small subset of Influencers.Overall Customer Sentiment: Positive
Who reviewed bioMerieux
- C-Suite 82% (14)
- Director 6% (1)
- Manager 12% (2)
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Sentiment
58 Net Promoter Score, from 17 scored reviews- Promoters 12
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 9
- Feb 8
- May 8
- Jun 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 58 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 7 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
For people who use bioMerieux
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