CareAcademy
CareAcademy provides an online training and compliance platform for home care and home health agencies, offering caregiver education, certifications, and continuing education courses to meet regulatory requirements and improve care quality. The company sells subscriptions and per-learner licenses to agencies and care organizations that manage and track caregiver training through its SaaS platform.
- Learning Management
- Healthcare Training & Compliance Software
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 90
- Founded
- 2013
- Headquarters
- Boston, United States of America
What 7 Arbolus experts think of CareAcademy
The NPS spread ranges from 2 to 9, with values clustering around 6–7 for most users and two higher ratings of 8 and 9 after more than one year of implementation. Renewal intent and stickiness show a high degree of uncertainty, as most users report 'Not Sure' for both, except two with longer tenure. This pattern suggests adoption challenges for newer customers, while long-term users are more satisfied. Key quantitative themes are moderate satisfaction and uncertain future loyalty, with higher scores linked to longer use.Overall Customer Sentiment: Neutral
Who reviewed CareAcademy
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
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Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 3
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Mar 5
- Apr 6
- May 6
- Sep 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -14 across 2 companies.
Written answers and themes publish with the full report.
Top alternatives
Most weighed by CareAcademy customersMore in Security & Compliance and Customer Support
Other companies in both categories with a customer report.
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