Centrify Corporation

delinea.com · McLeansboro, United States of America

Delinea (formerly Centrify) provides privileged access management and identity security software that helps enterprises secure access to critical systems, applications, and data across on‑premises and cloud environments. Its platform offers password vaulting, just‑in‑time access, secrets management, and least‑privilege controls for IT administrators, DevOps teams, and other high‑risk users. The company generates revenue through subscriptions and licenses to its SaaS and on‑premises security products, along with related support and professional services.

  • Identity & Access Management
  • Cybersecurity Services
Revenue
$260.0M
Employees
900
Founded
2004
Headquarters
McLeansboro, United States of America

What 38 Arbolus experts think of Centrify Corporation

The NPS distribution for Delinea skews positive, with the majority of scores concentrated at 8 and above. Renewal intent is high among Influencers and large enterprise accounts, with notable consistency across multiple sectors. Stickiness data shows that most deployments are long-term, with over 80% of respondents having used Delinea for more than one year and only a small subset currently offboarding. Key feedback themes include the platform's robust session management, seamless integration, and satisfactory support, though some concerns about pricing and future AI/automation needs are emerging. Overall Customer Sentiment: Positive

Who reviewed Centrify Corporation

Total customers 38 37 current · 1 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 76% (29)
  • Director 11% (4)
  • Manager 13% (5)
Executive C-Suite NPS 10 Will renew
Security Analyst C-Suite NPS 9
Executive C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 35 customers.

Everything 38 customers told us about Centrify Corporation.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

18 Net Promoter Score, from 38 scored reviews
  • Promoters 12
  • Passives 21
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 38 across 4 companies.

Praised

  • Growth with Cloud and Service Account Onboarding
  • Increasing Coverage for AI and Automation
  • Expansion of Privileged Account Management
  • Meets Compliance and Internal Audit Requirements

Criticised

  • Lag Behind in Feature Releases and Integration Gaps
  • Cost Escalation and Value
  • Current and Future Automation Needs Uncertain
  • Vendor Switching for Cost or Instability

What customers say

Meets Compliance and Internal Audit Requirements
“Delinea helps us manage security roles and supports our internal audit processes, making compliance much simpler.”
Seamless Integration and Fast Time-to-Value
“Delinea integrated well with our existing technologies and was quick to implement, adding business value shortly after deployment.”
Easy to Manage and Effective Core Functionality
“I appreciate that Delinea is easy to manage and does everything a PAM tool needs, while session recording is robust and gives us confidence.”

Renewal intent

Plan to renew 55%
  • Will renew 17
  • Undecided 7
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 48% 25 answers
  • Director 100% 3 answers
  • Manager 67% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6.6/10 Average score from customers not renewing

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