Chubb Fire & Security Limited
Chubb Fire & Security Limited provides fire protection, electronic security, and monitoring services for commercial, industrial, and residential customers, including system design, installation, and maintenance. The company offers products such as fire detection and suppression systems, CCTV, access control, and intruder alarms, and generates revenue through equipment sales, service contracts, and monitoring fees. It primarily serves businesses, public sector organizations, and critical infrastructure operators in the UK and internationally.
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $1.8B
- Employees
- 12,000
- Founded
- 1818
- Headquarters
- Blackburn, United Kingdom
What 8 Arbolus experts think of Chubb Fire & Security Limited
NPS distribution is strongly positive, with 62.5% giving Chubb Fire & Security a score of 8 or above. 75% are in long-term implementation stages (>1 year) indicating strong stickiness, and no negative NPS ratings were reported. Absence of renewal intentions data limits renewal pattern insights, but high NPS and tenure suggest a stable, satisfied customer base. The key quantitative theme is reliable performance in compliance-heavy industries.Overall Customer Sentiment: Positive
Who reviewed Chubb Fire & Security Limited
- C-Suite 62% (5)
- Director 12% (1)
- Manager 25% (2)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jun 9
- Jul 9
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.
Written answers and themes publish with the full report.
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