Cisco Secure
Cisco Secure is the security portfolio of Cisco Systems, providing network, cloud, endpoint, email, and application security products and services for enterprises and service providers. It generates revenue through the sale of security software, hardware appliances, SaaS subscriptions, and related support and managed security services delivered globally through direct and channel partners.
- Network & Cloud Security
- Application & Code Security
- Cybersecurity Services
- Revenue
- $3.5B
- Employees
- 9,000
- Founded
- 1995
- Headquarters
- San Jose, United States of America
What 182 Arbolus experts think of Cisco Secure
NPS scores are weighted toward 7–10, with notable clusters at the top end, suggesting strong customer advocacy, especially for high spend/large enterprise segments. Renewal intent is predominantly positive among high spenders and influencers, while some low and mid-spend customers are more neutral or uncertain. Stickiness is high, with the majority already implemented for more than one year; offboarding and pilots are rare. Key themes are integration strength, operational complexity, broad threat coverage, and robust support. Weaknesses include management complexity, fragmented interfaces, and licensing structure.Overall Customer Sentiment: Positive
Who reviewed Cisco Secure
- C-Suite 69% (126)
- Director 23% (42)
- Manager 8% (15)
Employer names and spend open in the full report, along with the other 179 customers.
Everything 182 customers told us about Cisco Secure.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 182 scored reviews- Promoters 77
- Passives 79
- Detractors 26
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 50 across 8 companies.
Praised
- Unified Security Experience
- AI-Driven Operations
- Cloud and Identity Integration
- Security Efficacy and Threat Intelligence
Criticised
- Cost and Complexity
- Competitive Platform Consolidation
- Cloud-Native Competitors
- Specialist Deployment Needs
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 61% 61 answers
- 65% 17 answers
- 40% 5 answers
- 8.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Cisco Secure customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Cisco Secure
Do you use Cisco Secure at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 182 customers of Cisco Secure have already contributed
Takes a few minutes. Your identity stays anonymous.