Cinergy Technology, Ltd. dba Gatekeeper
Gatekeeper (Cinergy Technology, Ltd. dba Gatekeeper) provides a cloud-based contract lifecycle management (CLM) and vendor management platform that helps organizations centralize contracts, automate approvals and renewals, manage supplier risk and compliance, and gain visibility into commercial relationships. The company serves mid-market and enterprise customers across multiple industries on a subscription SaaS model, often integrating with existing ERP, procurement, and collaboration tools.
- Contract Lifecycle Management
- Procurement & Sourcing
- Workflow Automation
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2012
- Headquarters
- Bristol, United Kingdom
What 21 Arbolus experts think of Cinergy Technology, Ltd. dba Gatekeeper
NPS scores span 5 to 10, with 41% at 8 or higher, and 12% giving the maximum score of 10. 47% express a definitive intention to renew, 41% are unsure, and 6% will not renew. Stickiness shows 47% in >1 year usage, 24% in 29% in pilot. Key themes include high satisfaction among mature adopters and fluctuating sentiment during pilot phases. Renewal uncertainty is concentrated among lower spenders and those in pilot or early implementation.Overall Customer Sentiment: Neutral
Who reviewed Cinergy Technology, Ltd. dba Gatekeeper
- C-Suite 67% (14)
- Director 29% (6)
- Manager 5% (1)
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Sentiment
0 Net Promoter Score, from 21 scored reviews- Promoters 6
- Passives 9
- Detractors 6
Cumulative NPS by month
-1 over 6 months- Dec 8
- Aug 8
- Oct 8
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 37 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 54% 13 answers
- 25% 4 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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