COMSOL, Inc.

comsol.com · Burlington, United States of America

COMSOL, Inc. develops and sells multiphysics simulation software used by engineers, scientists, and researchers to model, analyze, and optimize products and processes across physics domains. Its flagship COMSOL Multiphysics platform and add-on modules support applications in areas such as electromagnetics, structural mechanics, acoustics, fluid flow, and chemical engineering, and are licensed to commercial enterprises, universities, and government labs. The company generates revenue primarily through software licenses, maintenance, and related training and consulting services.

  • PLM & Engineering Software
Revenue
$200.0M
Employees
650
Founded
1986
Headquarters
Burlington, United States of America

What 7 Arbolus experts think of COMSOL, Inc.

NPS scores in the dataset are polarized: 57% promoters (NPS 8–10), 14% passive (NPS 7), and 29% detractors (NPS ≤6). Renewal intent is only available for a limited subset and is not conclusive; however, long-term users exhibit strong stickiness and very high NPS. All established users (more than 1 year) are promoters or passives, while pilots and offboarding users are detractors. Satisfaction is thus highly dependent on implementation maturity and industry context.Overall Customer Sentiment: Positive

Who reviewed COMSOL, Inc.

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 67% (5)
  • Manager 33% (2)
Operations Leader Manager NPS 8
Founder Manager NPS 9
Engineering Engineer C-Suite NPS 10

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-3 over 4 months
  • Apr 10
  • May 9
  • Jun 8
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

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