Cupix
Cupix is a software company that provides a cloud-based 3D digital twin platform for buildings and construction projects, enabling users to capture 360° imagery, create navigable 3D models, and manage site progress remotely. It serves owners, general contractors, and facility managers by integrating visual site data with BIM and project information to improve coordination, documentation, and operations. The company generates revenue through subscriptions and enterprise licenses to its SaaS platform and related services.
- Construction Project Management
- Product Analytics & Feedback
- IT Consulting & Implementation
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2015
- Headquarters
- San Jose, United States of America
What 5 Arbolus experts think of Cupix
NPS scores are widely distributed, with 1 out of 5 respondents registering a promoter level (NPS = 10), 2 out of 5 indicating passive sentiment (NPS = 7–8), and 1 out of 5 as a detractor (NPS = 1). Renewal intent is positive for 2 out of 5 respondents, but there is also notable uncertainty and outright churn in the remaining accounts. Most implementations have been live for over a year, but pilot-stage adoption exists. Key themes include strong outcomes for high-spend and long-term users, but also risk of dissatisfaction and attrition in segments with unclear ROI.Overall Customer Sentiment: Neutral
Who reviewed Cupix
- C-Suite 20% (1)
- Director 60% (3)
- Manager 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 3 months- Jul 5
- Apr 6
- Jun 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
Top alternatives
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