Digpro

digpro.com · Stockholm, Sweden

Digpro develops and delivers geographic information system (GIS) and network management software for utilities, telecommunications, and public infrastructure operators, helping them plan, document, operate, and maintain complex networks and assets. Its solutions support workflows such as network design, outage management, field work, and asset lifecycle management, and it generates revenue through software licenses, subscriptions, and related professional services. The company primarily serves electricity, district heating, water, gas, and fiber network owners in the Nordics and international markets.

  • Asset Performance Management
  • IT Consulting & Implementation
Revenue
$25.0M
Employees
150
Founded
1989
Headquarters
Stockholm, Sweden

What 11 Arbolus experts think of Digpro

NPS scores are predominantly high: 71% of respondents give scores of 8–9, indicating strong satisfaction. 80% of reported renewal intent is positive, with only one expert unsure. Platform stickiness is robust, with all experts reporting usage over more than one year, except one recent adopter. Expert themes emphasize Digpro’s specialist domain strength, integration maturity, operational reliability, and complexity for smaller organizations. There is some concern about training needs and integration costs. Overall Customer Sentiment: Positive

Who reviewed Digpro

Total customers 11 11 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 50% (6)
  • Director 30% (3)
  • Manager 20% (2)
Engineering Leader C-Suite NPS 9 Will renew
Operations Leader Director NPS 9 Will renew
Design Leader Not specified NPS 7

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about Digpro.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

45 Net Promoter Score, from 11 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Feb 9
  • May 9
  • Sep 7
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.

Praised

  • Comprehensive Network Modeling
  • Operational Visibility and Practicality
  • True Digital Twin for Critical Networks
  • Consolidation and Platform Expansion

Criticised

  • Steep Learning Curve
  • Implementation Complexity
  • Integration Burden for Small Teams
  • Vendor Switching Risk via Better UI

What customers say

Comprehensive Network Modeling
“I recommend Digpro for its strong modeling of complex network infrastructures, which alternatives can't match.”
Operational Visibility and Practicality
“Digpro provides valuable telecom infrastructure expertise and helps us manage complex interconnected environments effectively.”
True Digital Twin for Critical Networks
“Digpro uniquely maintains a true digital twin of physical network topologies and integrates seamlessly with ERP systems.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 100% 3 answers
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

Top alternatives

Most weighed by Digpro customers

Report

For people who use Digpro

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