draw.io AG

drawio.com · Zug, Switzerland

draw.io AG is the company behind draw.io, a browser-based diagramming and flowchart application used by individuals and teams to create technical diagrams, process flows, org charts, and other visual documentation. The product is monetized primarily through paid integrations and marketplace apps (such as for Atlassian Confluence and Jira) and commercial licensing for business use, while also offering a free web-based editor.

  • Product Analytics & Feedback
  • Knowledge Management & Collaboration
Revenue
$12.0M
Employees
80
Founded
2011
Headquarters
Zug, Switzerland

What 6 Arbolus experts think of draw.io AG

NPS scores are predominantly high: 60% of experts are promoters (NPS 9–10) and 20% are passives (NPS 7). One influencer is a detractor (NPS 3). Renewal intent is positively signaled where reported; adoption is sticky, with 80% at more than 1 year. The largest theme is long-term satisfaction, though isolated dissatisfaction exists among Influencers. Overall Customer Sentiment: Positive

Who reviewed draw.io AG

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Engineering Generalist Director NPS 9
Engineering Leader C-Suite NPS 3 Will renew
Engineering Engineer C-Suite NPS 7

Employer names and spend open once the report publishes.

Tell us when the draw.io AG report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jun 8
  • Aug 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 3/10 Average score from customers who will renew

For people who use draw.io AG

Do you use draw.io AG at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 6 customers of draw.io AG have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.