draw.io AG
draw.io AG is the company behind draw.io, a browser-based diagramming and flowchart application used by individuals and teams to create technical diagrams, process flows, org charts, and other visual documentation. The product is monetized primarily through paid integrations and marketplace apps (such as for Atlassian Confluence and Jira) and commercial licensing for business use, while also offering a free web-based editor.
- Product Analytics & Feedback
- Knowledge Management & Collaboration
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2011
- Headquarters
- Zug, Switzerland
What 6 Arbolus experts think of draw.io AG
NPS scores are predominantly high: 60% of experts are promoters (NPS 9–10) and 20% are passives (NPS 7). One influencer is a detractor (NPS 3). Renewal intent is positively signaled where reported; adoption is sticky, with 80% at more than 1 year. The largest theme is long-term satisfaction, though isolated dissatisfaction exists among Influencers. Overall Customer Sentiment: Positive
Who reviewed draw.io AG
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jun 8
- Aug 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 3/10 Average score from customers who will renew
For people who use draw.io AG
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