DRUPAL

drupal.org · Portland, United States of America

Drupal is an open-source content management framework used by organizations to build and manage websites, digital experiences, and web applications. The Drupal project is stewarded by the Drupal Association, a nonprofit that supports the software community, infrastructure, and events through memberships, sponsorships, and related programs. The platform is widely adopted by enterprises, governments, and nonprofits for complex, customizable digital properties.

  • E-commerce Platforms & Storefronts
  • Content & Digital Asset Management
Revenue
$12.0M
Employees
80
Founded
2001
Headquarters
Portland, United States of America

What 24 Arbolus experts think of DRUPAL

24 customers have reviewed DRUPAL so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed DRUPAL

Total customers 24 23 current · 1 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 54% (13)
  • Director 25% (6)
  • Manager 21% (5)
Marketing Leader C-Suite NPS 7
Product Leader C-Suite NPS 6 Not renewing
Product Leader C-Suite NPS 6 Not renewing

Employer names and spend open once the report publishes.

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Sentiment

-8 Net Promoter Score, from 24 scored reviews
  • Promoters 7
  • Passives 8
  • Detractors 9

Cumulative NPS by month

+1 over 6 months
  • Apr 6
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 14 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 30%
  • Will renew 3
  • Undecided 3
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 25% 4 answers
  • 6.3/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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