DuPont
DuPont is a global specialty materials and industrial technology company that develops and manufactures advanced materials, electronic and imaging solutions, and safety and protection products for customers in sectors such as electronics, transportation, construction, healthcare, and industrial manufacturing. It generates revenue by selling engineered materials, films, resins, and related technologies, as well as licensing and technical services, to OEMs, manufacturers, and other enterprises worldwide.
- Manufacturing Execution & Quality
- PLM & Engineering Software
- IT Consulting & Implementation
- Revenue
- $12.0B
- Employees
- 24,000
- Founded
- 1802
- Headquarters
- Wilmington Manor, United States of America
What 13 Arbolus experts think of DuPont
NPS scores are highly positive, with 90% of submitted scores at 8 or above, peaking at multiple 9s and 10s. Long-term adoption is strong: over 60% report implementation for more than a year, with only one in an OffBoarding stage and one NotSure. High spenders show strong initial sentiment, but two do not plan to renew, signaling a split among enterprise-scale clients. The overall theme is high satisfaction with operational integration, tempered by select renewal risks at the largest spend levels.Overall Customer Sentiment: Positive
Who reviewed DuPont
- C-Suite 85% (11)
- Director 8% (1)
- Manager 8% (1)
Employer names and spend open once the report publishes.
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Sentiment
69 Net Promoter Score, from 13 scored reviews- Promoters 9
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Apr 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 60 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by DuPont customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
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For people who use DuPont
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