Dwyer Instruments

dwyer-inst.com · Michigan City, United States of America

Dwyer Instruments designs and manufactures measurement and control instruments such as pressure, temperature, level, flow, and air quality sensors and controls for industrial, HVAC, process, and building automation applications, selling primarily to OEMs, contractors, and industrial end users through distributors and direct sales. The company’s portfolio includes gauges, transmitters, switches, data loggers, and related accessories used to monitor and control environmental and process conditions in commercial, industrial, and institutional facilities.

  • IoT & Edge Platforms
  • Manufacturing Execution & Quality
Revenue
$180.0M
Employees
800
Founded
1931
Headquarters
Michigan City, United States of America

What 5 Arbolus experts think of Dwyer Instruments

NPS distribution is highly positive, with all reported scores between 8 and 10, implying high satisfaction. Renewal intent is recorded as 'Yes' for high-spend, technically-oriented customers, while one influencer reported 'NotSure'. Most customers report an implementation stage of more than 1 year, indicating longstanding adoption. There is a clear prevalence of positive themes such as reliability and fit for long-term operations. Overall Customer Sentiment: Positive

Who reviewed Dwyer Instruments

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Generalist Leader Director NPS 8 Undecided
Operations Leader C-Suite NPS 9
Engineering Leader C-Suite NPS 9 Will renew

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • Feb 9
  • May 9
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 48 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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