DroneDeploy

dronedeploy.com · San Francisco, United States of America

DroneDeploy provides cloud-based drone mapping, reality capture, and analytics software that enables construction, agriculture, energy, and other field-intensive industries to capture, process, and analyze aerial and ground imagery for site documentation, progress tracking, and asset inspection. Its platform integrates with drones, 360° cameras, and other sensors to generate maps, 3D models, and reports that support operational decision-making and collaboration. The company generates revenue through subscriptions to its SaaS platform and related enterprise services.

  • Document & Vision AI
  • Construction Project Management
  • Asset Performance Management
Revenue
$80.0M
Employees
450
Founded
2013
Headquarters
San Francisco, United States of America

What 23 Arbolus experts think of DroneDeploy

NPS scores are highly positive, clustered between 8 and 10 for the majority, indicating strong promoter sentiment. Renewal intent is confirmed for high spend and influencer roles, and stickiness is reinforced by over 85% of users with more than a year of implementation. The data reflects high satisfaction driven by operational efficiency and workflow automation.Overall Customer Sentiment: Positive

Who reviewed DroneDeploy

Total customers 23 23 current · 0 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 64% (15)
  • Director 9% (2)
  • Manager 27% (6)
Operations Leader C-Suite NPS 9 Undecided
Operations Generalist Manager NPS 6
Operations Leader Manager NPS 10

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Sentiment

52 Net Promoter Score, from 23 scored reviews
  • Promoters 14
  • Passives 7
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • May 8
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 52 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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