Evolv Technology
Evolv Technology develops and sells AI-enabled weapons detection and security screening systems that use sensors and machine learning to identify potential threats at venues such as schools, stadiums, workplaces, and public spaces. The company generates revenue by selling and leasing its hardware and software platform, along with ongoing software subscriptions, maintenance, and support services to public and private sector customers. Its solutions are designed to replace or augment traditional metal detectors and manual bag checks to improve security throughput and visitor experience.
- IoT & Edge Platforms
- Security Operations (SIEM/SOAR)
- Revenue
- $81.0M
- Employees
- 600
- Founded
- 2013
- Headquarters
- Waltham, United States of America
What 11 Arbolus experts think of Evolv Technology
NPS scores are tightly clustered in the 7-10 range, with no detractors but most responses leaning towards passive or low-promoter sentiment. Renewal intent demonstrates hesitancy: the majority of respondents are NotSure about renewal, though there are isolated positive indicators. The implementation stage data points to a customer base split between early adoption (pilot or less than 1 year), full implementations (more than 1 year), and some in offboarding, which signals pockets of churn risk. Overall themes are a moderate satisfaction level and cautious customer outlook. Overall Customer Sentiment: Neutral
Who reviewed Evolv Technology
- C-Suite 73% (8)
- Director 27% (3)
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Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 6
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Jun 7
- Apr 8
- Sep 7
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 17% 6 answers
- 33% 3 answers
- 8.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
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