General Electric
General Electric is a diversified industrial and technology company that designs and manufactures equipment and provides services across sectors including aerospace, power generation, and renewable energy. It generates revenue through the sale of aircraft engines and parts, gas and steam turbines, wind turbines, and related hardware, as well as long-term maintenance, digital solutions, and financing arrangements for industrial customers and governments worldwide.
- Cloud Infrastructure & Hosting
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $68.0B
- Employees
- 205,000
- Founded
- 1892
- Headquarters
- Boston, United States of America
What 28 Arbolus experts think of General Electric
NPS scores are strongly positive, with over 80% in the 7-10 range and many promoters scoring 9 or 10. Renewal intent is overwhelmingly positive among respondents indicating intent, with very few unsure or negative responses. Stickiness is high, with the vast majority of customers in the MoreThan1Year adoption stage and only a small minority in pilot or early adoption. Key themes include satisfaction with reliability, scalability, and sector fit.Overall Customer Sentiment: Positive
Who reviewed General Electric
- C-Suite 57% (16)
- Director 32% (9)
- Manager 11% (3)
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Sentiment
39 Net Promoter Score, from 28 scored reviews- Promoters 16
- Passives 7
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Feb 8
- Mar 8
- Apr 8
- Jun 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 39 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 88%Plan to renew, by seniority
- 88% 8 answers
- 83% 6 answers
- 100% 2 answers
- 7.8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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