GRAITEC
GRAITEC is an international software developer and value-added reseller specializing in BIM, CAD, and structural engineering solutions for the architecture, engineering, and construction industries, built around Autodesk and its own proprietary products. The company provides software licenses, cloud solutions, training, and consulting services to help design and construction firms digitize and optimize their workflows. Revenue is generated through software sales, subscriptions, and professional services across its global offices.
- IT Consulting & Implementation
- Construction Project Management
- Revenue
- $260.0M
- Employees
- 1,300
- Founded
- 1986
- Headquarters
- France
What 12 Arbolus experts think of GRAITEC
NPS distribution is positive overall, with 60% of experts giving a score of 8 or above. Renewal intent is strong among high spenders and influencers, while uncertainty is observed mainly among low- and mid-spend user roles. Most responses reflect adoption either less than one year or at the pilot stage, indicating ongoing implementation and ecosystem integration. Key quantitative themes include high project value correlation, positive satisfaction among influencers, and greater stickiness among larger clients.Overall Customer Sentiment: Positive
Who reviewed GRAITEC
- C-Suite 58% (7)
- Director 25% (3)
- Manager 17% (2)
Employer names and spend open once the report publishes.
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jun 8
- Jan 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 100% 7 answers
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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