Hexagon Asset Lifecycle Intelligence
Hexagon Asset Lifecycle Intelligence is a division of Hexagon AB that provides software and services for engineering design, asset information management, and operational intelligence across asset‑intensive industries such as energy, utilities, chemicals, and infrastructure. It offers tools for designing, constructing, and managing industrial facilities and critical infrastructure, helping owners and operators improve safety, compliance, and asset performance. Revenue is generated through software licenses, subscriptions, and related professional and support services.
- Asset Performance Management
- PLM & Engineering Software
- IT Consulting & Implementation
- Revenue
- $900.0M
- Employees
- 4,500
- Founded
- 1969
- Headquarters
- Madison, United States of America
What 63 Arbolus experts think of Hexagon Asset Lifecycle Intelligence
NPS ratings are clustered between 7 and 10, signaling strong satisfaction with key features such as compliance, integration, and reliability. Renewal intent is clearly positive among the highest spenders and those embedded in regulatory use cases, with lower intent mostly in edge or project pilot scenarios. Stickiness is reinforced by deep platform integration and data dependency. Key feedback themes include robust audit controls, unified data management, and significant pain relief for regulatory challenges.Overall Customer Sentiment: Positive
Who reviewed Hexagon Asset Lifecycle Intelligence
- C-Suite 54% (34)
- Director 28% (18)
- Manager 18% (11)
Employer names and spend open in the full report, along with the other 60 customers.
Everything 63 customers told us about Hexagon Asset Lifecycle Intelligence.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 63 scored reviews- Promoters 28
- Passives 25
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 56 across 2 companies.
Praised
- Automated Regulatory Documentation
- AI-Driven Workflow Automation
- Mobile Experience Upgrade
- Unified Digital Thread
Criticised
- Administrative Overhead Risks
- Workflow Usability Challenges
- Mobile Interface Friction
- AI-Enhanced Workflow Solutions
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 64% 14 answers
- 60% 5 answers
- 33% 3 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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