iBinder
iBinder provides a cloud-based collaboration platform for construction and real estate projects, enabling project stakeholders to share documents, manage drawings, and track communication in a structured digital project binder. The company serves contractors, developers, consultants, and property owners, generating revenue through subscription-based licenses for its SaaS platform.
- Construction Project Management
- Document Management & E-signature
- Knowledge Management & Collaboration
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2005
- Headquarters
- Örebro, Sweden
What 12 Arbolus experts think of iBinder
NPS scores range from 4 to 10, with 80% of respondents giving scores of 7 or higher. 93% indicate strong or likely renewal intent, especially among those with more than one year of usage. Long-term adopters at high to mid spend levels report the highest NPS and stickiness. Pilot-stage users are more tentative, with lower NPS and undecided renewal. The key quantitative themes are increasing satisfaction, high platform stickiness, and positive renewal trends.Overall Customer Sentiment: Positive
Who reviewed iBinder
- C-Suite 50% (6)
- Director 8% (1)
- Manager 42% (5)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 5
- Detractors 3
Cumulative NPS by month
-1 over 6 months- May 9
- Jun 8
- Jul 8
- Apr 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 83% 6 answers
- 0% 1 answer
- 100% 4 answers
- 8.4/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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