INDUCTIVE AUTOMATION

inductiveautomation.com · Folsom, United States of America

Inductive Automation is a software company that develops Ignition, an industrial application platform used by manufacturers, utilities, and other industrial organizations to build SCADA, HMI, IIoT, and MES solutions. The company sells licenses, subscriptions, and related services to system integrators and end users to design, deploy, and manage real-time industrial control and data applications. Its platform connects industrial equipment, databases, and enterprise systems to support operations monitoring, automation, and analytics.

  • IoT & Edge Platforms
  • Manufacturing Execution & Quality
Revenue
$90.0M
Employees
350
Founded
2003
Headquarters
Folsom, United States of America

What 17 Arbolus experts think of INDUCTIVE AUTOMATION

NPS distribution is strongly positive: 41% of responses are 10, 24% are 9, and no scores below 6 are recorded. Renewal intent among those with spend data is uniformly affirmative, with all high spenders indicating intent to renew. Stickiness is very high; 82% report more than one year of implementation, indicating strong long-term adoption. Influencer roles dominate the top satisfaction and budget brackets, and overall sentiment themes include reliable platform performance, integration flexibility, and strong vendor support.Overall Customer Sentiment: Positive

Who reviewed INDUCTIVE AUTOMATION

Total customers 17 17 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 53% (9)
  • Director 18% (3)
  • Manager 29% (5)
Engineering Engineer C-Suite NPS 10
Engineering Manager Manager NPS 9
Operations Ops C-Suite NPS 10 Will renew

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Sentiment

64 Net Promoter Score, from 17 scored reviews
  • Promoters 12
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 64 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 90%
  • Will renew 9
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 3 answers
  • Manager 100% 3 answers
  • 9.2/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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