Innoxel

innoxells.com · Pune, India

Innoxel is a technology company that develops and manufactures electronic control systems and automation solutions, including embedded hardware and software, for industrial and commercial applications. It provides custom design, engineering, and production services to OEMs and enterprises that need tailored control, monitoring, and connectivity products. The company generates revenue through project-based engineering services and sales of its proprietary and custom hardware platforms.

  • IoT & Edge Platforms
  • PLM & Engineering Software
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
70
Founded
2010
Headquarters
Pune, India

What 7 Arbolus experts think of Innoxel

NPS scores among respondents are high (8–10) for about 70% of customers, correlating closely with high renewal intent and well-established usage (>1 year). Challenges cited focus on specific functional gaps and limited scale for rates optimization. A single moderate NPS score signals some hesitancy tied to lower spend and pilot-stage adoption. The dominant feedback themes are quality, pricing, process standardization, and reliable support. Overall Customer Sentiment: Positive

Who reviewed Innoxel

Total customers 7 6 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 14% (1)
  • Manager 29% (2)
Strategy Leader Manager NPS 9 Will renew
Other Manager Manager NPS 6 Undecided
Revenue Executive C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Innoxel.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 1

Praised

  • Quality and Competitive Pricing
  • Faster Turnaround and Flexibility
  • Superior Pharma-Specific Workflows
  • AI-Augmented Analytics

Criticised

  • Price-Based Switching Risk
  • Loss of High-End Customers
  • Quality or Compliance Issues
  • Distribution Channel Constraints

What customers say

Quality and Competitive Pricing
“I can vouch for their quality at the price offered—that's exactly why we chose them over others.”
Faster Turnaround and Flexibility
“Their strengths are flexibility, cost competitiveness, and notably a faster turnaround compared to other CDMOs—which matters for projects where speed is critical.”
Superior Pharma-Specific Workflows
“The standout feature for us was how the system closely aligns with pharma-specific processes; onboarding and adoption among our teams were much easier.”

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Director 100% 1 answer
  • Manager 50% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Report

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