Hikrobot
Hikrobot (Hangzhou Hikrobot Technology Co., Ltd.) is a Chinese industrial automation and machine vision technology company that develops and sells smart cameras, vision sensors, mobile robots, and related software for manufacturing, logistics, and warehousing customers. Its products are used for applications such as quality inspection, identification, sorting, and automated material handling, and are sold globally through direct sales and partner channels. The company generates revenue from hardware sales, software licenses, and associated engineering and support services.
- IoT & Edge Platforms
- Manufacturing Execution & Quality
- Revenue
- $450.0M
- Employees
- 2,500
- Founded
- 2014
- Headquarters
- Hangzhou, China
What 11 Arbolus experts think of Hikrobot
NPS scores for Hikrobot are strongly positive, with a majority of scores at 9 or 10 and only one moderate score of 6. Renewal intent is positive in most cases, especially for high spend and long-term customers, though there are limited 'No' responses for select pilot or short-tenure users. Most implementations are at more than one year stage, indicating mature adoption and customer integration. Core themes from quantitative data highlight high satisfaction with automation value, efficiency improvements, and scale benefits.Overall Customer Sentiment: Positive
Who reviewed Hikrobot
- C-Suite 27% (3)
- Director 64% (7)
- Manager 9% (1)
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Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 1 answer
- 33% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
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