Globus Medical
Globus Medical is a medical device company that designs, manufactures, and markets musculoskeletal implants, surgical instruments, and enabling technologies such as robotics and navigation systems for spine and orthopedic surgery. It sells its products primarily to hospitals and surgical centers worldwide through a direct sales force and distributors. The company generates revenue from the sale of implants, instruments, and related surgical technologies used by orthopedic and neurosurgeons.
- Revenue
- $1.4B
- Employees
- 2,600
- Founded
- 2003
- Headquarters
- Norristown, United States of America
What 28 Arbolus experts think of Globus Medical
NPS distribution skews high, with 35% of scores at 10, an additional 40% at 8–9, and about 15% at 5–7, with a single outlier at 1. Renewal intent is mixed: while several high-spenders indicate "Yes", a key subset (including the highest spender and some influencers) are "Not Sure". Stickiness is very strong, as 90% report more than one year of implementation, with only a few in early stages. Key insight: longevity of use correlates with higher NPS, but large spenders remain only cautiously optimistic.Overall Customer Sentiment: Positive
Who reviewed Globus Medical
- C-Suite 82% (23)
- Director 14% (4)
- Manager 4% (1)
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Sentiment
25 Net Promoter Score, from 28 scored reviews- Promoters 13
- Passives 9
- Detractors 6
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 67% 3 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
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