Grifols
Grifols is a global healthcare company specializing in plasma-derived medicines, clinical diagnostics, and hospital pharmacy solutions for patients, healthcare providers, and blood and plasma centers. It operates plasma collection centers, manufactures biopharmaceutical products, and sells diagnostic instruments, reagents, and related services worldwide. Revenue is generated primarily through the sale of plasma-derived therapies, diagnostic systems, and hospital products to hospitals, clinics, and healthcare systems.
- Revenue
- $6.0B
- Employees
- 24,000
- Founded
- 1909
- Headquarters
- Sant Cugat del Vallès, Spain
What 5 Arbolus experts think of Grifols
NPS scores range from 7 to 10, with 80% of disclosed NPS values at or above 8. Renewal intent is split, with 40% Yes and 40% Not Sure, indicating some uncertainty among customers. The stickiness profile shows 40% in pilot or less than 1 year stages, with 60% using the tool for more than a year. High NPS correlates with longer-term implementations and positive renewal intent, while uncertainty is primarily present at pilot or user stages.Overall Customer Sentiment: Positive
Who reviewed Grifols
- C-Suite 20% (1)
- Director 20% (1)
- Manager 60% (3)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
For people who use Grifols
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