Haemonetics
Haemonetics is a global medical technology company that develops and manufactures blood management, plasma collection, and transfusion-related devices and software for hospitals, blood and plasma centers, and healthcare providers. Its portfolio includes automated blood and plasma collection systems, cell salvage and hemostasis management solutions, and related disposables and services, generating revenue primarily through equipment sales, consumables, and service contracts. The company serves healthcare systems, blood banks, and biopharmaceutical plasma collectors worldwide.
- Revenue
- $1.2B
- Employees
- 3,000
- Founded
- 1971
- Headquarters
- Boston, United States of America
What 8 Arbolus experts think of Haemonetics
NPS scores in the data set range from 6 to 9, with two high (score 9), two moderate (score 8), and two lower (score 6–7) responses, indicating a moderately positive sentiment overall. Renewal intent is predominantly 'Not Sure' (86%), with only one expert explicitly indicating intent to renew. Most customers are at the More Than 1 Year implementation stage, except for two in Pilot. The dominant theme from the data is that while current satisfaction is fair to good, renewal uncertainty and pilot-stage implementations suggest customers are evaluating effectiveness and long-term value.Overall Customer Sentiment: Neutral
Who reviewed Haemonetics
- C-Suite 88% (7)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Cumulative NPS by month
-1 over 6 months- Sep 8
- Oct 7
- Jan 8
- Feb 7
- May 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 14%Plan to renew, by seniority
- 17% 6 answers
- 0% 1 answer
- 6/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
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