Heraeus Medical USA
Heraeus Medical USA is the U.S. subsidiary of Heraeus Medical, a division of the Heraeus Group, that develops and supplies orthopedic biomaterials such as bone cements, mixing systems, and related products used primarily in joint replacement and other orthopedic surgeries. It serves hospitals, surgeons, and healthcare providers through direct sales and distributor channels, generating revenue from the sale of medical devices and consumables. The company also provides clinical support and training around the use of its products in operating rooms.
- Revenue
- $45.0M
- Employees
- 120
- Founded
- 2004
- Headquarters
- Yardley, United States of America
What 8 Arbolus experts think of Heraeus Medical USA
NPS scores are highly concentrated in the positive range: 7, 8, 9, and 10, with half of respondents rating 9 or higher. Renewal intent is explicitly confirmed among high spenders. Nearly 87.5% of users have adopted Heraeus Medical solutions for more than one year, supporting strong stickiness and satisfaction. Implementation duration and high scores reflect deep integration in large enterprises.Overall Customer Sentiment: Positive
Who reviewed Heraeus Medical USA
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 8
- Jun 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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