Hologic, Inc.

hologic.com · Marlborough, United States of America

Hologic, Inc. is a medical technology company that develops, manufactures, and sells diagnostic products, medical imaging systems, and surgical devices focused primarily on women’s health, including breast and skeletal health, gynecologic health, and infectious disease testing. It serves hospitals, diagnostic laboratories, and healthcare providers globally through direct sales and distributors. The company generates revenue from equipment sales, consumables, and related services and software support contracts.

Revenue
$4.2B
Employees
7,000
Founded
1985
Headquarters
Marlborough, United States of America

What 10 Arbolus experts think of Hologic, Inc.

NPS distribution is weighted towards the positive end: 89% of responses are NPS 7 or higher, with the majority scoring 9. Renewal intent is strongly positive among Influencers, especially high spend categories, and no negative renewal intent is observed; some uncertainty exists among a minority. Stickiness is robust—over 85% have been implemented for more than one year, reflecting embedded use and high switching costs. Main sentiment themes are high satisfaction with core product performance and a strong preference for retention.Overall Customer Sentiment: Positive

Who reviewed Hologic, Inc.

Total customers 10 10 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 70% (7)
  • Director 10% (1)
  • Manager 20% (2)
Other Partner Manager NPS 9
Executive C-Suite NPS 9
Operations Leader Director NPS 9

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Sep 9
  • Dec 8
  • Jan 8
  • May 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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