Heinz

kraftheinzcompany.com · Pittsburgh, United States of America

The Kraft Heinz Company is a global food and beverage manufacturer that produces and markets branded packaged foods, condiments, sauces, cheese, dairy, meals, and snacks to retail, foodservice, and institutional customers. Formed from the merger of Kraft Foods Group and H.J. Heinz Company, it sells its products through supermarkets, mass merchandisers, convenience stores, restaurants, and other channels worldwide. The company generates revenue primarily through the sale of its consumer packaged goods under a portfolio of well-known brands.

Revenue
$26.8B
Employees
36,000
Founded
2015
Headquarters
Pittsburgh, United States of America

What 7 Arbolus experts think of Heinz

NPS scores are distributed with 67% at 9 or above (promoters), 17% passives, and 17% detractors. All users have maintained the solution for over one year, indicating strong stickiness. Renewal intent and spend data were not provided directly, but prolonged use correlates with high satisfaction. The dominant theme is persistent product satisfaction and adoption longevity.Overall Customer Sentiment: Positive

Who reviewed Heinz

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 29% (2)
  • Director 43% (3)
  • Manager 29% (2)
Finance Executive C-Suite NPS 10
Operations Manager Manager NPS 10
Marketing Leader Director NPS 10

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 0
  • Detractors 2

Cumulative NPS by month

+3 over 4 months
  • Feb 5
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

For people who use Heinz

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