Locus Robotics

locusrobotics.com · Wilmington Manor, United States of America

Locus Robotics designs and manufactures autonomous mobile robots and software that automate order picking and material handling in warehouses and fulfillment centers, primarily for retail, e-commerce, and third-party logistics providers. Its robots work alongside human workers and integrate with existing warehouse management systems to increase throughput and reduce labor costs, sold through hardware, software, and robotics-as-a-service subscription models.

  • Manufacturing Execution & Quality
  • Warehouse Management
  • IT Consulting & Implementation
Revenue
$150.0M
Employees
600
Founded
2014
Headquarters
Wilmington Manor, United States of America

What 5 Arbolus experts think of Locus Robotics

The NPS distribution is positive, with 60% of respondents reporting scores between 9 and 10 and the remaining 40% at 7 or 8. All responses indicate stages of usage beyond one year, with 100% exhibiting strong stickiness and institutionalized adoption. Renewal intent is uniformly positive where reported. Key quantitative themes include high user satisfaction, especially among high spenders and influencers, and entrenched use in operations.Overall Customer Sentiment: Positive

Who reviewed Locus Robotics

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 60% (3)
Revenue Leader C-Suite NPS 10 Will renew
Operations Leader Director NPS 8
Operations Leader Director NPS 8

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-2 over 3 months
  • Sep 10
  • Apr 9
  • Jun 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 9.5/10 Average score from customers who will renew

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