Millipore
Millipore, now part of MilliporeSigma under Merck KGaA and represented online via sigmaaldrich.com, provides laboratory chemicals, reagents, filtration and purification systems, and related life science tools to pharmaceutical, biotech, academic, and industrial research customers, generating revenue through product sales and associated services. The company’s portfolio spans lab essentials, analytical products, and bioprocessing solutions used in drug discovery, development, and manufacturing.
- Revenue
- $8.0B
- Employees
- 26,000
- Founded
- 1954
- Headquarters
- Burlington, United States of America
What 35 Arbolus experts think of Millipore
NPS is skewed strongly positive, with 68% of responses at 9 or 10, and only a minority rating below 7. Renewal intent is overwhelmingly positive among high and mid spenders, with most indicating 'Yes' or strong likelihood to renew. Implementation stickiness is high, with 75% in active or long-term deployment stages. Key themes from the quantitative data include satisfaction with performance, scalability for large production environments, and reliable support.Overall Customer Sentiment: Positive
Who reviewed Millipore
- C-Suite 69% (24)
- Director 23% (8)
- Manager 9% (3)
Employer names and spend open once the report publishes.
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Sentiment
54 Net Promoter Score, from 35 scored reviews- Promoters 23
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 54 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 54% 13 answers
- 75% 4 answers
- 100% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
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