Mindray
Mindray is a global medical device manufacturer that develops and sells patient monitoring systems, in-vitro diagnostic equipment, and medical imaging solutions to hospitals, clinics, and healthcare providers. The company generates revenue through the sale of hardware systems, related consumables, and after-sales services across international markets. Its products support critical care, anesthesia, emergency medicine, laboratory diagnostics, and imaging workflows in both public and private healthcare institutions.
- Revenue
- $4.2B
- Employees
- 14,000
- Founded
- 1991
- Headquarters
- Shenzhen, China
What 8 Arbolus experts think of Mindray
The NPS scores are overwhelmingly positive, with 86% of experts scoring 9 or 10, and only one user expressing clear intent not to renew. Renewal intent is mainly affirmative, particularly among high spenders. Stickiness is robust, with most customers beyond the pilot stage and several reporting more than a year of continuous use. Key patterns include consistently high satisfaction across both users and influencers and minimal negative sentiment.Overall Customer Sentiment: Positive
Who reviewed Mindray
- C-Suite 50% (4)
- Director 25% (2)
- Manager 25% (2)
Employer names and spend open once the report publishes.
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Sentiment
100 Net Promoter Score, from 8 scored reviews- Promoters 8
- Passives 0
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Sep 9
- Feb 9
- Apr 9
- May 9
- Jul 10
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 100% 2 answers
- 9.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
For people who use Mindray
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