NUMERAL
Numeral provides an API-first payment operations platform that helps European fintechs and financial institutions automate SEPA and other bank payment workflows, manage payment schemes, and reconcile transactions across multiple banking partners. Its software centralizes payment initiation, tracking, and reporting to reduce operational overhead and compliance risk. The company generates revenue through subscription and usage-based fees for its SaaS platform and related services.
- Payment Processing
- API Management & Integration
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2021
- Headquarters
- Paris, France
What 8 Arbolus experts think of NUMERAL
NPS distribution is clustered in the high promoter range (8–10) for six of eight experts, with one detractor (NPS 3) and one moderate score (NPS 6). Renewal intent is strongly positive among high and mid spenders, especially those beyond the first year of implementation, while pilot-stage and offboarding users show uncertainty or intent not to renew. Stickiness is supported by a majority (>75%) reporting multi-year platform usage. Key quantitative themes include positive adoption correlation with spend and duration, and weaker sentiment isolated in low spend/early stage cases.Overall Customer Sentiment: Positive
Who reviewed NUMERAL
- C-Suite 100% (8)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Apr 7
- Jul 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 57% 7 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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