OATI
OATI (Open Access Technology International, Inc.) provides software and technology solutions for the energy and utility sector, including grid and market operations, energy trading and risk management, demand response, and distributed energy resource management. The company serves utilities, grid operators, energy marketers, and large energy users, delivering its products primarily via secure, cloud-hosted platforms and related professional services. It generates revenue through software licensing, SaaS subscriptions, and implementation and support services.
- Energy & Utilities Operations Software
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $180.0M
- Employees
- 600
- Founded
- 1995
- Headquarters
- Minneapolis, United States of America
What 7 Arbolus experts think of OATI
NPS scores among respondents range from 4 to 8, averaging 5.8, indicating a mixed sentiment profile. Renewal intent is available only from Influencers, and both report a Not Sure stance despite high spend and engagement at pilot stage. Implementation is split: 33% in pilot phase and 67% at more than a year live. The dominant themes are significant upfront investment and uncertain perceived long-term returns, resulting in medium user satisfaction but pervasive renewal caution.Neutral
Who reviewed OATI
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
-42 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 4
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Jan 7
- Feb 6
- Jul 6
- Sep 6
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 7/10 Average score from undecided customers
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