Odessa
Odessa is a software company that provides a cloud-based lease and loan management platform for equipment finance, asset finance, and automotive finance organizations. Its platform supports the full lifecycle of leasing and lending operations, including origination, servicing, and asset management, and is sold to banks, captives, and independent finance companies. Odessa generates revenue through subscription licensing, implementation services, and ongoing support for its enterprise software platform.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 1998
- Headquarters
- Philadelphia, United States of America
What 6 Arbolus experts think of Odessa
NPS scores are predominantly positive, with two experts providing ratings of 9, and others ranging from 6 to 8, indicating general satisfaction. Despite this, 67% of experts indicate 'Not Sure' for renewal intent, with another 33% stating 'No', signaling considerable hesitation or evaluation in ongoing engagements. Implementation stages are split between pilot (33%), more than one year live (33%), and offboarding (17%), reflecting a mix of early adoption, established use, and active disengagement.Overall Customer Sentiment: Neutral
Who reviewed Odessa
- C-Suite 100% (6)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Oct 8
- Feb 8
- May 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 5 answers
- 8.3/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
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