OfficeTools
OfficeTools provides practice management software for accounting and tax professionals, offering tools for time and billing, document management, workflow tracking, and client communication to help firms manage daily operations and improve productivity. The company generates revenue through subscriptions and licenses to its cloud and on-premise software, along with related support and training services.
- Accounting & Bookkeeping Software
- Document Management & E-signature
- Project & Work Management
- Revenue
- $7.0M
- Employees
- 45
- Founded
- 2004
- Headquarters
- Palmdale, United States of America
What 10 Arbolus experts think of OfficeTools
The NPS scores range from 4 to 10, with a significant concentration in the 8–10 range, pointing to generally favorable sentiment. Renewal intent is confirmed positive in the influencer segment, but mixed in the user segment—some remain unsure about future commitment. The vast majority (over 90%) have been using OfficeTools for more than one year, suggesting strong product stickiness in established customer bases. Overall, user sentiment is skewed toward positive, especially among audit, compliance, and automation professionals.Positive
Who reviewed OfficeTools
- C-Suite 50% (5)
- Director 50% (5)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 4
- Detractors 2
Cumulative NPS by month
+4 over 4 months- Jul 4
- Jan 7
- Feb 8
- Mar 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 36 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
Top alternatives
Most weighed by OfficeTools customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
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