Omnigo

omnigo.com · Dallas, United States of America

Omnigo provides public safety, incident reporting, and security management software used by law enforcement agencies, schools, healthcare organizations, corporations, and other public safety and security teams to manage records, dispatch, incident reporting, and related workflows. Its solutions are delivered primarily as software subscriptions and associated services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
250
Founded
1993
Headquarters
Dallas, United States of America

What 7 Arbolus experts think of Omnigo

NPS scores range from 5 to 10, with 80% of respondents scoring Omnigo 8 or higher and no detractors. All reported renewal intents are positive, and every respondent is at the more than one year implementation stage, reflecting high stickiness and satisfaction. Influencers and high spenders echo strong sentiment through both NPS and renewal likelihood.Overall Customer Sentiment: Positive

Who reviewed Omnigo

Total customers 7 6 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 43% (3)
Finance Leader C-Suite NPS 10 Will renew
Operations Leader C-Suite NPS 5
Not specified Director NPS 9 Will renew

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Oct 8
  • Feb 9
  • Mar 9
  • Apr 9
  • May 9
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • 9/10 Average score from customers who will renew

For people who use Omnigo

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