OneTouch Health
OneTouch Health is an Irish health technology company that provides a digital care management platform for home care and residential care providers. Its software supports care planning, visit scheduling, medication management, staff rostering, and compliance reporting to improve operational efficiency and quality of care. The company generates revenue through subscriptions and service fees paid by care agencies and care organizations using its cloud-based platform.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 70
- Founded
- 2014
- Headquarters
- Ireland
What 5 Arbolus experts think of OneTouch Health
NPS scores among the expert pool range from 4 to 10, with one offboarding user presenting the lowest NPS. Renewal intentions are split; 40% express uncertainty, 20% signal intent to renew, and most do not provide clear intent. Stickiness varies: 40% in long-term deployment, 20% in pilot, and 20% in offboarding. Customers that have been live more than one year are found at both mid and high NPS levels, suggesting a fragmented sentiment landscape.Overall Customer Sentiment: Neutral
Who reviewed OneTouch Health
- C-Suite 80% (4)
- Manager 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
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