One Advanced
One Advanced (commonly branded as Advanced) is a UK-based provider of business software and IT services, offering ERP, finance, HR, payroll, CRM, and sector-specific applications for mid-market and enterprise customers across industries such as healthcare, legal, education, and government. The company generates revenue through subscription-based SaaS products, on-premise software licenses, and associated managed IT and consulting services. It also provides cloud hosting, digital transformation, and application modernization services to organizations migrating from legacy systems.
- Mid-Market & SMB ERP
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $450.0M
- Employees
- 2,700
- Founded
- 2008
- Headquarters
- Birmingham, United Kingdom
What 30 Arbolus experts think of One Advanced
NPS scores range from 2 to 10 with a weighted average near 7, showing both high advocacy and notable detractors. About 60% of respondents indicate Yes or likely renewal, but there is a notable minority with negative sentiment citing end-of-life concerns or integration gaps. Most users are in post-implementation stages, with durability of value reported, yet some express dissatisfaction with usability and manual process burdens. Key feedback themes are strong vendor support, automation benefits, but limitations in integration, custom workflows, and future-proofing. Overall Customer Sentiment: Neutral
Who reviewed One Advanced
- C-Suite 64% (19)
- Director 21% (6)
- Manager 14% (4)
Employer names and spend open in the full report, along with the other 27 customers.
Everything 30 customers told us about One Advanced.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 29 scored reviews- Promoters 8
- Passives 13
- Detractors 8
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 5 across 10 companies.
Praised
- Automation Drives Efficiency
- Reliable Financial Platform
- Strong Vendor Partnership
- Open Integration and Modularity
Criticised
- Integration and Usability Gaps
- Complex Implementation and Administration
- Product Discontinuation Concerns
- Reliance on Vendor Roadmap
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 46% 13 answers
- 67% 6 answers
- 0% 1 answer
- 100% 1 answer
- 8.1/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 4.2/10 Average score from customers not renewing
Top alternatives
Most weighed by One Advanced customers
Report
More in Consulting & Professional Services and ERP Software
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