OPIS

opisnet.com · Gaithersburg, United States of America

OPIS (Oil Price Information Service), a Dow Jones company, provides real-time and historical pricing, news, analytics, and benchmarking services for refined products, NGLs, biofuels, LPG, and other energy commodities, serving refiners, traders, retailers, and financial institutions. It monetizes through data subscriptions, software and analytics tools, and licensing of its price benchmarks for physical and financial contracts.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$150.0M
Employees
500
Founded
1977
Headquarters
Gaithersburg, United States of America

What 10 Arbolus experts think of OPIS

NPS scores skew strongly positive, with 50% providing 9–10 scores, 30% scoring 7–8, and only 10% scoring below this range. Renewal intent is highest among high spenders and customers with more than one year of usage, while a small proportion (1 out of 10) remain uncertain about renewal. Stickiness is high among customers at advanced implementation stages, and positive themes emerge around value delivery and integration effectiveness. Overall Customer Sentiment: Positive

Who reviewed OPIS

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 60% (6)
Strategy Leader C-Suite NPS 9
Finance Manager C-Suite NPS 9
Finance Generalist Director NPS 8

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 50% 2 answers
  • 10/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

For people who use OPIS

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