ORACLE DATABASE

exact-consulting.com · Schaumburg, United States of America

Exact Consulting is an IT consulting firm that specializes in Oracle Database and related Oracle technologies, providing implementation, optimization, administration, and support services for enterprise clients. The company helps organizations design, deploy, and manage Oracle-based data platforms and applications to improve performance, reliability, and scalability. Revenue is generated through professional services, managed support, and project-based consulting engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$4.5M
Employees
25
Founded
2010
Headquarters
Schaumburg, United States of America

What 41 Arbolus experts think of ORACLE DATABASE

NPS distribution is highly positive: over 70% of respondents give scores of 9-10, especially among high spenders and those with >1 year of implementation. Renewal intent is very strong, with almost all high spenders (> $100K) indicating 'Yes' to renewal. Implementation stickiness is high, with most customers in the post-1-year phase. Key themes center on entrenched enterprise presence, reliable performance, and ongoing renewal momentum.Overall Customer Sentiment: Positive

Who reviewed ORACLE DATABASE

Total customers 41 36 current · 5 former
Reviews growth +26 in six months
Seniority of respondents
  • C-Suite 56% (23)
  • Director 22% (9)
  • Manager 22% (9)
Engineering Engineer Director NPS 9 Will renew
Executive C-Suite NPS 10
Engineering Ops C-Suite NPS 10

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Sentiment

43 Net Promoter Score, from 41 scored reviews
  • Promoters 22
  • Passives 15
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 40 across 6 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 74%
  • Will renew 17
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 64% 11 answers
  • Director 100% 6 answers
  • Manager 67% 3 answers
  • Not specified 67% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

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